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Our 12 Step Carpet Cleaning Program
Before your carpet is cleaned please remove breakables and items from tables and other furniture that will be moved by our crew. Remove all small items such as boxes, magazines, shoes, etc. in the areas to be cleaned. Also, arrange for pets and children to be away from the area where we are cleaning.
STEP 1 — Pre-Inspection 
Every great carpet cleaning experience starts with a proper pre-inspection. Our service technician will inspect your particular areas of concern as well as noting carpet construction and soiling conditions. He will also advise you of any possible permanent staining.
STEP 2 — Commercial prevacuum
Your carpet will be thoroughly vacuumed with a special Turbine Vacuum System to remove bonded dry soil. Dry soil is removed by a thorough vacuuming. Removing dry soil is one of the most important steps in cleaning.
STEP 3 — Furniture Moving
Sofas, chairs and tables will be carefully moved. Larger pieces, beds and dressers are left in place under our regular pricing structure. Furniture will be protected with disposable blocks and tabs. 
STEP 4 — Pre-spray & Pre-spot
Traffic areas and spots are pretreated for more effective soil and spot removal.
STEP 5 — Pre-Groom
Your carpet will be pre-groomed with a carpet groomer or rotary cleaning machine (depending on soil level) to further loosen traffic area soil.
STEP 6 — Extract & Rinse
Once the soil has been loosened, our state-of-the-art truck-mounted hot water extraction process will thoroughly flush the carpet pile. Pressure and heat are regulated so that carpet is not over-wet. We clean with water temperature between 180 °F - 190 °F.
STEP 7 — Neutralize
Every carpet that we clean is pH balanced so that there is no sticky residue left behind. This treatment is used as a rinse or applied after the rinse depending on soiling condition. Improving air quality by removing pollens, dust mites, etc.
STEP 8 — Post-spot Treatment
If any spots are not removed during the cleaning process, specialty spotting techniques are employed. Note: Permanent stains identified by our service technician may not be removed.
STEP 9 — Dry Bonnet
Some carpets benefit from a dry bonnet process. Ask your technician whether he advises this process or not. Dry bonnet assists in faster drying and prevents wicking on some carpets. This step is only for Berber and commercial loop carpets only.
STEP 10 — Speed Dry
High velocity air movers are placed on the carpet to speed dry carpet.
STEP 11 — Post Grooming
The carpet pile is set in one direction for faster drying and visual appeal.
STEP 12 — Post Inspection
Please walk through your home or business to inspect our work. Let us know that you are pleased by signing our service receipt.
ALWAYS Get Carpet Protector Applied When You Have Your Carpet Cleaned!
Click here to discover why you should have carpet protector applied
After your carpet is cleaned …
1. Be careful walking from carpet to hard surfaces. Floors can be slippery.
2. Keep pets and children off of carpet for at least 6 hours.
3. Remove blocks and tabs 24 hours after carpet is cleaned.
4. Vacuum carpet anytime after the first 24 hours.
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